Implementing a design thinking methodology in platform development exercise is essential to develop user friendly and an intuitive application. It does not require any extraordinary skill to achieve what you strive for, all that you need is a mindset to empathize with the target audience and eagerness to fill the market gap. Empathy is the key to an overall accomplishment of the business. Imagine business leaders empathizing with users and developers empathizing with business, believe it or not, it is possible to develop a software, website or even an application, which is user-friendly and intelligent. Holding empathy as an essence, doors to the world of customer are open for software masters and create a path to investigate how the product is used and what challenges are encountered and after understanding this hurdles they build a solution-centric software for user convenience. Initially, a deep detailed investigation is significant to achieve the desired output. These investigations must give an answer to the frequently asked questions that could eliminate failures when the software is being used. For the newbies here the questions you need to know are about the target customer and software-related questions like key problems? why this software? the implementation and execution of software? and the final solution? A highly functioning design can make the software product more spontaneous. Truly, we need to implant compassion in creating software design that drives convenience for our users, in simple words wear the shoes of the user to ensure that the challenges are resolved and ease is maximised. Don't confuse the software design with just the interface it's all about the ease of process for the user, the overall experience delivered to the end-user, aiming our software to be smooth, seamless and strong till the user achieves the objective. The design thinking cycle consists of 5 phases - empathize, define, ideate, prototype, and test. The process is interdependent at each phase which means at every milestone core thought process should be empathy towards the user. Phase 1. Empathy to the platform At the very first step of the process, you need to have a design thinking minds, which can be ingested after holding an understanding of the software, here you need to unbiased and completely neutral to have the best result. Phase 2. Define the Requirements and Difficulties After solicitous research, pin down the learning be needs or challenges. Here define how the product will function to showcase its optimal performance and further investigate the development-related requirements more confidently. Phase 3. Ideate to overcome the challenges encountered This calls for a healthy brainstorming session, creating a mind map or storyboard of every aspect of the user's journey to address and resolve the struggles. Come up with effective solutions to address the issue and build a roadmap to reach the desired goal. Phase 4. Prototyping After ideation begins the implementation, that called prototyping. Choose the best option presented and execute a prototype of the software. Now here comes the core technical stuff where a lot of coding is involved be it front end or backend. Phase 5. Test your thinking Now that prototype is all set, it's time to test your mind. No matter how technically sound or advanced your software is if the user is not getting a seamless experience all the effort goes down the drain. The ultimate goal is to have a user-friendly software and if it fails at the testing phase then time to get back in the loop and start from phase 1 and this time come up with a better and more intuitive plan. Now we believe you are clear that in today's era the highest benchmark of an effective and efficient design-thinking process should be empathy towards the user.